Know the rules for a real situation

Browse Help Cards

• Driving while your DVLA application is being processed (Section 88)

  Explains when Section 88 may let you keep driving while DVLA processes a licence application, and what to check first.

• Explaining a Blue Badge parking issue

  How to explain a Blue Badge or parking access issue calmly, and where the official scheme rules sit. Local council rules vary.

• Asking for reasonable adjustments at a job interview

  What to ask for and how to request reasonable adjustments so you can take part in an interview fairly.

• Asking for reasonable adjustments at work

  How to raise reasonable adjustments when your current setup is creating barriers at work.

• Explaining access needs for a GP appointment

  How to explain access and communication needs when booking, attending or following up a GP appointment.

• Preparing for a social care assessment

  How to explain daily needs, safety risks and carer impact during a social care needs assessment.

• Checking wheelchair access with a venue

  What to ask when a venue says "wheelchair accessible" but gives no useful detail.

• Explaining access needs before an appointment

  How to confirm access arrangements before a medical, council, Jobcentre, education or service appointment.

• Requesting accessible information

  How to ask for information in an accessible format when a website, document, form or service is hard to use.